Legal precision, strict confidentiality and clear terms combine for a 90% removal success rate. There is no financial risk: you pay Rs 64,900 only when a review is actually removed.
We examine each disputed Google review for grounds of unlawfulness: false factual claims, defamatory wording, the absence of any genuine customer contact, and breaches of privacy.
We prepare submissions grounded individually in Sri Lankan law (defamation, the Computer Crimes Act, consumer-protection and data-protection law) – never a template, but a sound basis for each review.
Our submissions reach a legal team rather than an algorithm. Google is compelled to review the matter by hand – which raises the likelihood of removal.
After a successful removal we keep monitoring the profile. Should the same unlawful review reappear, we act again at no additional cost.
We ground every case in defamation as a civil wrong under Roman-Dutch law. Criminal defamation was abolished in 2002, so the remedy is a civil action for damages and injunctive relief – our strongest lever against reviews that injure reputation through untrue statements.
For fake or competitor reviews we add the Computer Crimes Act No. 24 of 2007, which addresses offences committed through a computer – reinforcing our argument against fabricated and orchestrated reviews.
We invoke the Consumer Affairs Authority Act No. 9 of 2003, enforced by the Consumer Affairs Authority, against false and misleading representations that distort the market for genuine businesses.
Through the Personal Data Protection Act No. 9 of 2022, overseen by the Data Protection Authority, we press Google directly over the unlawful processing of personal data – binding the four foundations into a single argument.
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