We combine legal precision, discretion and clear terms – with a 90% success rate. No financial risk: you pay KSh 29,900 only if the review is actually removed.
We examine every disputed Google review for violations: false factual claims, defamatory statements, missing customer contact or breaches of your data rights.
We build a dossier grounded individually in Kenyan law (defamation, the Cybercrimes Act, the Data Protection Act) – not a template, but a solid rationale per review.
Our letter does not land in the algorithm but with the legal team. Google must review manually – your chances of success rise.
After successful removal we monitor the profile. If the same unlawful review reappears, we act again at no extra cost.
We base every case on the Defamation Act (Cap 36) and the common-law tort of defamation – false factual statements that lower a business in the eyes of reasonable people. The strongest lever against untrue reviews.
Through the Data Protection Act 2019 and the Office of the Data Protection Commissioner (ODPC), we put Google directly under pressure over the handling of personal data.
For fake and competitor reviews, we add the Computer Misuse and Cybercrimes Act 2018 (s.23 false publication, s.27 cyber harassment) and the Consumer Protection Act 2012 – three foundations in a single argument.
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