We combine legal precision, discretion and clear terms – with a 90% success rate. No financial risk: you pay HK$3,290 only if the review is actually removed.
We examine every disputed Google review for violations: false factual claims, defamatory statements, missing customer contact or privacy breaches.
We build a dossier grounded individually in Hong Kong law (defamation, trade descriptions, the PDPO) – not a template, but a solid rationale per review.
Our letter does not land in the algorithm but with the legal team. Google must review manually – your chances of success rise.
After successful removal we monitor the profile. If the same unlawful review reappears, we act again at no extra cost.
We base every case on the Defamation Ordinance (Cap. 21), covering libel and slander – untrue statements that injure reputation. The strongest lever against untrue reviews.
For competitor and fake reviews, the Trade Descriptions Ordinance (Cap. 362) and its ban on false trade descriptions is added – a decisive foundation against fabricated ratings.
Through the Personal Data (Privacy) Ordinance (Cap. 486, PDPO), enforced by the Privacy Commissioner for Personal Data (PCPD), we put Google directly under pressure over the handling of personal data – three foundations in a single argument.
1 review
2–4 reviews
5–9 reviews
from 10 reviews